E010
myenergi Configuration / Parameter Corruption

Zappi shows E010, no charging, often after firmware update or configuration change

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Interrupted firmware update, Corrupted non-volatile memory, Incompatible settings after upgrade, Faulty memory chip on main PCB

How to Fix / Troubleshooting

Safety first: Do not repeatedly power-cycle rapidly; allow the unit to boot fully.

  • 1. Soft reset: Use the front panel to perform a system reset if available in the menu (Settings > Advanced > Reset). This may clear corrupted parameters.
  • 2. Power-cycle: Turn off the supply for 2–3 minutes, then power back on and wait for full boot.
  • 3. Reapply firmware: Using the myenergi hub/app, check for firmware updates and reapply the latest stable firmware version to the Zappi.
  • 4. Reconfigure from scratch: Manually re-enter key settings (grid CT config, charge modes, max current, time schedules) rather than restoring from a backup if corruption is suspected.
  • 5. Factory reset: If supported, perform a factory reset from the advanced menu, then reconfigure. Note this will erase custom settings.
  • 6. Persistent E010: Indicates a failing non-volatile memory or main PCB. Board replacement is required.
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Repair Difficulty

Medium 3/5

Required Part

Main Control PCB
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