Zappi shows E016, charging inhibited, often linked to lockout or security features

Safety first: This is typically not an electrical safety fault but a configuration/security issue.

• 1. Check for PIN or lock icon: Look at the display for any indication that the unit is locked. Refer to the user manual for the unlock procedure.
• 2. Use correct PIN: Enter the configured PIN code carefully. After multiple failed attempts, wait the required lockout period before trying again.
• 3. RFID/card access: If using RFID, ensure the card is correctly paired in the Zappi menu and that the reader area is clean.
• 4. Reset access settings: From the advanced menu, reset access control to default (if you still have admin access) and reconfigure.
• 5. Firmware update: Update to the latest firmware via the myenergi hub/app to resolve any known lockout bugs.
• 6. Factory reset if necessary: As a last resort, perform a factory reset and set up users again. If E016 persists, the main PCB’s non-volatile memory may be faulty.