myenergi Intermittent Supply or Thermal Cutback

Zappi intermittently stops charging mid-session without clear error, then resumes later

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Overheating of internal components, Loose supply connection causing voltage dips, Overloaded circuit sharing with other loads, Marginal MCB/RCBO tripping and resetting

How to Fix / Troubleshooting

Safety first: Repeated overheating or tripping indicates a serious issue; do not ignore.

  • 1. Monitor temperature: During charging, periodically feel the Zappi enclosure and upstream MCB/RCBO. Excessive heat suggests overloading or poor connections.
  • 2. Check circuit loading: Ensure the Zappi is on a dedicated circuit sized for its maximum current and not sharing with large loads.
  • 3. Inspect terminations: With power off, tighten all terminals in the Zappi and at the consumer unit feeding it.
  • 4. Reduce max current: Temporarily lower the Zappi’s max current setting by a few amps and see if stability improves.
  • 5. Check for nuisance RCD trips: If the upstream RCD is tripping, have an electrician test leakage currents and RCD operation.
  • 6. If problem persists: Internal thermal sensors or contactor may be failing and should be checked by a technician.
Advertisements

Repair Difficulty

Medium 3/5

Required Part

Main Power Contactor
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements