Zappi powers on but will not start charging any vehicle, no specific error code shown

Safety first: Ensure the vehicle is in a safe location and parking brake applied before troubleshooting.

• 1. Check charge mode: On the display, confirm the Zappi is in FAST mode for testing. ECO/ECO+ may delay or stop charging if surplus is low.
• 2. Review schedules: Disable all timers and boosts temporarily to rule out scheduling blocks.
• 3. Verify access control: Ensure the unit is not locked by PIN or RFID. Unlock if necessary.
• 4. Test with another EV/cable: Try a different vehicle or cable to rule out vehicle-side issues.
• 5. Check max current: Ensure the configured max current is not set to 0 A or an extremely low value.
• 6. If still no charge and no code: The pilot or contactor control may be failing intermittently; further diagnosis by a technician is required.