Charger cannot connect to Wi-Fi network or frequently drops Wi-Fi connection, but Bluetooth works.

Safety first: Wi-Fi issues affect monitoring and control, not core charging safety.

• 1. Check signal strength:
  • Use your phone to measure Wi-Fi signal near the charger; move router or charger to improve signal if weak.
• 2. Verify network settings:
  • Ensure the network uses supported frequency (typically 2.4 GHz) and security (e.g., WPA2).
• 3. Reduce interference:
  • Keep the charger away from large metal objects and other strong RF sources.
• 4. Reconfigure Wi-Fi:
  • Use the app to forget and re-add the Wi-Fi network.
• 5. Persistent dropouts with good signal:
  • The Wi-Fi module or antenna may be faulty.
  • Contact NRGkick support for hardware evaluation.