Charger powers up and connects to app, but vehicle does not charge and no error code is shown; vehicle may show 'charging station error'.

Safety first: Always disconnect from mains before inspecting connectors.

• 1. Reconnect sequence:
  • Unplug from vehicle and mains.
  • Plug into mains first, wait for charger to initialize, then plug into vehicle.
• 2. Inspect and clean Type 2 plug:
  • Check for dirt or oxidation on pins; clean with a dry cloth.
• 3. Adjust current limit:
  • Lower the maximum current in the app and retry; some vehicles are sensitive to marginal pilot signals at high current.
• 4. Test with another EV or EVSE:
  • Determine whether the issue follows the charger or the vehicle.
• 5. Firmware update and support:
  • Update NRGkick firmware to the latest version.
  • If the problem persists only with certain vehicles, contact NRGkick with vehicle details for compatibility guidance.