E11
NRGkick Current Sensor / Measurement Fault

Charger shows E11; internal self-test reports current measurement or calibration error.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed Hall-effect current sensor, Loose connection between sensor and control PCB, Calibration data corruption in firmware, Damaged shunt resistor (if used)

How to Fix / Troubleshooting

Safety first: Do not continue using a charger that cannot correctly measure current; this can defeat safety limits.

  • 1. Reboot and update firmware:
    • Disconnect from mains and vehicle, wait 2–3 minutes, then reconnect.
    • Use the NRGkick app to check for firmware updates and apply them.
  • 2. Observe behavior:
    • If E11 appears immediately on power-up, the sensor or its wiring is likely defective.
    • If it appears only under load, overheating or intermittent connection may be involved.
  • 3. Do not bypass limits:
    • Avoid any attempt to override current limits or use external timers to force operation.
  • 4. Service action:
    • Current sensors are mounted on the power board and require disassembly to replace.
    • Contact NRGkick support for board-level repair or replacement.
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Repair Difficulty

Professional Required 5/5

Required Part

Hall-Effect Current Sensor Module
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