NRGkick Strain Relief Failure

Integrated cable strain relief at the charger body or plug is loose or damaged, allowing the cable to move excessively.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Repeated bending at cable entry, Pulling charger by the cable, Impact or drop, Manufacturing defect in strain relief clamp

Safety first: A failed strain relief can lead to internal conductor breakage or shorts.

1. Stop using the charger:
- Unplug from mains and vehicle.
2. Inspect movement:
- If the cable can be pulled in and out of the housing, internal connections may already be stressed.
3. Do not attempt DIY clamping:
- External clamps or tape will not secure internal conductors properly.
4. Service or replacement:
- Contact NRGkick support; the strain relief and possibly the cable assembly must be professionally replaced.

Hard 4/5

Cable Strain Relief / Cable Gland

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