NRGkick Scheduling / Timekeeping Malfunction

Scheduled charging or time-based features do not start at the programmed time, though manual charging works.

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Possible Causes

Incorrect time zone or clock setting, App not synchronizing schedule correctly, RTC drift or failure, Firmware bug in scheduler logic

How to Fix / Troubleshooting

Safety first: This is a functional issue, not typically a safety fault.

  • 1. Verify time and time zone:
    • Check the charger's time settings in the app and correct if necessary.
  • 2. Recreate schedules:
    • Delete existing schedules and create new ones, ensuring correct days and times.
  • 3. Sync with network time:
    • Ensure the charger has internet access via Wi-Fi so it can sync time.
  • 4. Update firmware:
    • Install any available firmware updates that may address scheduling bugs.
  • 5. If schedules still fail:
    • The RTC or scheduling firmware may be faulty; contact NRGkick support with logs and configuration details.
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Repair Difficulty

Easy 2/5

Required Part

Real-Time Clock / Firmware
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