Polestar
Moisture Ingress / Enclosure Seal Failure
Water or condensation visible inside the charger enclosure or behind the front cover.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Damaged or mis‑seated enclosure gasket, Incorrect mounting angle, Cable glands not tightened, Cracked housing
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker before touching a wet charger. Do not use the charger until it is completely dry and inspected.
- Dry the unit: Open the enclosure and gently dry accessible areas with a clean cloth. Allow the charger to air dry for at least 24 hours in a dry environment.
- Inspect seals and glands: Check the door gasket, cable glands, and any knockouts for gaps or damage. Tighten glands and replace damaged gaskets with Polestar‑approved parts.
- Check mounting: Ensure the charger is mounted vertically and not tilted in a way that allows water to pool.
- Corrosion check: Look for corrosion on terminals or boards. If present, components may need replacement by a technician.
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Repair Difficulty
Medium
3/5
Required Part
Polestar Enclosure Gasket Set
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