Porsche EV home charger displays E12; network or backend communication is unavailable, but local charging may still work depending on configuration.

Safety first: Network issues are low risk electrically, but still turn off power before opening covers to access internal ports.

• Check physical connections: For Ethernet, ensure the cable is fully seated in the wallbox port and the router/switch. Replace the cable if the connector is loose or damaged.
• Verify Wi-Fi signal: If using Wi-Fi, check signal strength at the charger location with a smartphone. Improve coverage by relocating the router or adding a repeater.
• Restart network equipment: Power cycle the router and any intermediate switches, then reboot the Porsche wallbox.
• Check network settings: Log into the wallbox configuration interface and verify IP settings (DHCP/static), gateway, and DNS. Correct any misconfigurations.
• Technician interface test: If physical and configuration checks are good, the network interface on the main control PCB may be defective and require board replacement.