Porsche
Front Panel Keypad Failure
Porsche EV home charger front panel buttons (if equipped) do not respond when pressed.
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Possible Causes
Worn or damaged membrane switches, Disconnected keypad ribbon cable, Liquid ingress into button area, Faulty front panel PCB
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker before removing the front panel.
- Check for debris: Inspect around the buttons for dirt or sticky residue; clean gently with a slightly damp cloth (power off) and dry thoroughly.
- Use app or web interface: If available, configure the wallbox via the Porsche app or web interface as a workaround.
- Technician inspection: A technician should open the front panel, inspect and reseat the keypad ribbon cable, and check for signs of corrosion.
- Replace front panel: If the keypad is physically worn or the PCB is damaged, replace the entire front panel assembly.
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Repair Difficulty
Easy
2/5
Required Part
Front panel keypad / HMI PCB
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