Primecom
Aged or Damaged Output Cable
Charger cable insulation is cracked, stiff, or discolored, especially near the handle or charger body.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
UV exposure degrading cable jacket, Repeated sharp bending or kinking, Chemical exposure, Excessive heat from overcurrent or poor connections
How to Fix / Troubleshooting
Safety first: Do not use a charger with visibly damaged cable insulation; shock and fire hazards are present.
- 1. Stop using the charger: Unplug and take the unit out of service immediately.
- 2. Inspect full length: Run the cable through your hands (visually) to identify all damaged sections.
- 3. Do not tape over damage: Electrical tape is not an acceptable permanent repair for EVSE cables.
- 4. Replace cable assembly: Have a qualified technician replace the entire Primecom J1772 cable and handle assembly with an OEM or equivalent-rated part.
- 5. Improve storage: Store the cable on a proper hook, avoid tight coils, and keep it out of direct sunlight to extend life.
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Repair Difficulty
Medium
3/5
Required Part
J1772 Charge Cable and Handle Assembly
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