Charger or plug becomes very hot to the touch during normal charging, but no error code is displayed.

Safety first: Overheated electrical connections are a fire hazard. Stop using the charger until the cause is corrected.

• 1. Stop charging and cool down: Unplug the charger and allow all components to cool completely.
• 2. Inspect plug and receptacle: Look for discoloration, melting, or burn marks on the plug blades and outlet. Replace any damaged parts immediately.
• 3. Tighten or replace receptacle: Have an electrician check the receptacle's internal contacts and replace it with a heavy-duty, EV-rated outlet if loose.
• 4. Clean J1772 pins: If the handle is hot, inspect the pins for corrosion or dirt. Clean gently with a dry cloth; do not use abrasives or liquids.
• 5. Verify circuit sizing: Confirm that the breaker and wiring gauge meet Primecom's installation requirements for the charger's maximum current.