Charger shows E15 and the display may indicate a communication or vehicle error.

Safety first: This error usually indicates a coordination issue rather than a high-voltage fault, but always handle connectors carefully.

• 1. Disconnect and reconnect: Unplug the J1772 connector from the vehicle, wait 10 seconds, and plug it back in firmly until the latch clicks.
• 2. Try another vehicle: If available, test the Primecom charger with a different EV to determine whether the issue is with the charger or the original vehicle.
• 3. Check for adapter issues: If using a Tesla or other adapter, inspect the adapter for damage and test with a different adapter if possible.
• 4. Power-cycle the charger: Turn off power for 2 minutes, then restore and retry.
• 5. Persistent E15 with multiple vehicles: Suggests a fault in the pilot monitoring or state machine logic on the main control board; replacement is typically required.