Charging speed is significantly lower than expected; vehicle shows reduced kW even though charger is rated higher.

Safety first: Lower charging current is not a safety issue but may indicate configuration or thermal problems.

• Check app settings: In the Rolec app, verify the maximum current limit and any eco or low‑power modes. Increase within safe limits if appropriate.
• Review load management: If a CT clamp is installed, high household consumption may cause the charger to reduce current. Test when other large loads are off.
• Monitor temperature: If the charger is hot, it may be derating to protect itself. Improve ventilation or shading and see if current increases.
• Vehicle limitations: Some EVs limit current at high or low state of charge or in cold conditions. Compare with the vehicle’s documentation.
• If derating persists without cause: The current sensing or thermal management on the control PCB may be mis‑reading and could require calibration or replacement.