E15
Rolec
Real‑Time Clock / Scheduling Fault
Charger displays E15; app may show "schedule conflict" or "time sync error"; scheduled charging does not start.
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Possible Causes
Incorrect date/time on charger, Failed internal real‑time clock (RTC) battery, Firmware bug in scheduling logic, Loss of NTP time sync due to network issues
How to Fix / Troubleshooting
Safety first: This is a functional issue; electrical safety is not directly affected.
- Check time settings: In the Rolec app or web interface, verify that the charger’s date, time, and timezone are correct. Correct them if necessary.
- Disable and re‑enable schedules: Delete existing schedules and recreate them, ensuring they do not overlap or conflict.
- Check network time sync: If the charger relies on internet time, ensure it has a working network connection so it can sync with NTP servers.
- Firmware update: Install the latest firmware if available, as scheduling bugs are often resolved in updates.
- Hardware RTC fault: If the time drifts significantly when power is removed, the RTC or its backup battery on the control PCB may be failing, requiring PCB replacement.
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Repair Difficulty
Easy
2/5
Required Part
Rolec control PCB
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