E18
Rolec
Socket Locking Mechanism Fault
Charger shows E18; app may indicate "socket lock error"; Type 2 socket flap or locking pin will not engage or release.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Jammed or broken Type 2 socket lock pin, Failed lock actuator motor, Obstruction in socket preventing lock movement, Faulty lock position sensor or wiring to control PCB
How to Fix / Troubleshooting
Safety first: Isolate power before attempting to free a jammed lock. Do not force the plug out while the unit is energised.
- Inspect socket area: Check for foreign objects, ice, or debris inside the Type 2 socket that could block the locking pin.
- Attempt controlled release: Use the Rolec app or front panel (if supported) to send an unlock command. Listen for the actuator motor.
- Manual release (if provided): Some Rolec sockets have a manual release mechanism accessible from inside the enclosure. With power isolated and cover removed, follow the manual to release the lock.
- Check actuator and sensor wiring: Inspect the small harness from the lock actuator and position sensor to the control PCB. Reseat connectors and look for damage.
- Replace lock assembly: If the actuator is seized or the pin is broken, replace the complete Type 2 socket/lock assembly with a Rolec‑approved part.
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Repair Difficulty
Hard
4/5
Required Part
Type 2 socket lock actuator
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