Rolec charger not visible in the mobile app or cannot be paired, even though LEDs indicate normal standby.

Safety first: This is a connectivity issue; electrical safety is not directly affected.

• Confirm pairing mode: Follow the Rolec manual to put the charger into pairing/commissioning mode (often involves holding a button or power‑cycling in a specific way).
• Update app: Ensure you are using the latest version of the Rolec app from the official app store.
• Check proximity: Stand close to the charger during pairing to ensure strong Bluetooth/Wi‑Fi signal.
• Account binding: If the charger was previously registered to another account, request a reset or transfer through Rolec support.
• Hardware fault: If multiple devices cannot see the charger in pairing mode, the Bluetooth/Wi‑Fi module on the control PCB may be defective and require replacement.