Vehicle reports "charging cable locked" or cannot be unplugged from the Rolec charger after charging completes.

Safety first: Do not force the plug with excessive leverage; you may damage the socket or cable.

• Ensure charging has stopped: Confirm on the vehicle and charger that charging is complete and the contactor is open.
• Use app or button unlock: Trigger an unlock command from the Rolec app or front panel if available. Listen for the actuator.
• Power‑cycle: Turn the charger off at the isolator for 30 seconds, then back on and attempt unlock again.
• Manual release (if available): With power isolated and cover removed, use the manufacturer’s manual release method to retract the locking pin.
• Service or replace lock: Clean and lightly lubricate (with a non‑conductive, plastic‑safe lubricant) the mechanical parts if accessible. If the actuator is burnt out or the pin is damaged, replace the socket/lock assembly.