Schneider Electric Mechanical Damage to Output Cable/Connector

Charger cable or connector is physically damaged (cracked housing, exposed conductors, bent pins).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Vehicle driving over cable, Excessive strain on tethered cable, Impact to connector, UV degradation of plastic over time

How to Fix / Troubleshooting

Safety first: Do not use a damaged cable or connector. Turn off power at the breaker and keep the connector away from children and pets.

  • Visual assessment: Identify any cracks, exposed wires, or bent pins. If conductors are visible or pins are deformed, the assembly must be replaced.
  • Do not attempt DIY repair: Do not tape over or glue damaged parts; this is unsafe for EV charging currents and voltages.
  • Order correct replacement: Obtain a genuine Schneider EVlink tethered cable assembly or Type 2 socket module compatible with your charger model.
  • Professional installation: Have a Schneider Electric–qualified technician replace the cable or socket and perform insulation and functional tests before returning to service.
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Repair Difficulty

Medium 3/5

Required Part

Schneider EVlink Type 2 tethered cable assembly
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