Charger cannot connect to Wi‑Fi or Ethernet; smart features and remote monitoring do not work, but basic charging is fine.

Safety first: Network troubleshooting does not usually require power-off, but turn off power before opening the enclosure.

• Check router and internet: Verify that your home network is functioning and that other devices can connect.
• Signal strength: For Wi‑Fi, ensure the charger is within range of the access point. Consider moving the router or adding a repeater.
• Verify settings: Using the EVlink app or local interface, confirm SSID, password, and IP settings are correct.
• Inspect hardware: With power OFF, check that the communication module is properly seated and that any Ethernet cables are intact and fully inserted.
• Module replacement: Persistent connectivity issues with correct network configuration may require replacement of the Schneider EVlink communication module.