Charger refuses to start charging; display or LED status indicates E02 or pilot error.

Safety first: Isolate the charger at the main breaker. Confirm absence of voltage before removing covers.

• Visual inspection of connector: Unplug from the vehicle. Inspect the CP pin on the Type 2 connector for corrosion, burning, or deformation. Clean gently with a dry cloth; do not use solvents.
• Check cable strain relief: On tethered EVlink models, ensure the cable is not sharply bent or crushed near the charger housing, which can break the CP conductor.
• Internal wiring check: With power OFF, open the charger enclosure. Trace the CP wire from the socket or cable to the Schneider EVlink control board terminal. Verify the conductor is firmly clamped and not broken.
• Reset and test: Reassemble, restore power, and attempt a charge with a different vehicle or cable if possible. If E02 remains, the CP driver circuit on the control board may be defective.
• Professional service: Replacement of the EVlink control board or socket module should be done by a Schneider Electric–authorized service provider to ensure correct CP signal levels and compliance with IEC 61851.