Charger shows E10 or earth fault; unit refuses to start charging and may indicate missing PE.

Safety first: Do not operate the charger without a proper earth connection. Turn off power at the breaker.

• Inspect PE connection: With power OFF, open the EVlink terminal area and verify that the green/yellow PE conductor is securely connected to the earth terminal.
• Check upstream earth: Have an electrician verify that the building's earth system is intact and that the earth bar in the distribution board is properly bonded.
• Avoid unsafe adapters: Do not use any extension cords or adapters that may interrupt the earth connection between the charger and the supply.
• Test earth impedance: A qualified electrician should perform an earth loop impedance test to ensure values are within Schneider Electric and local code requirements.
• Internal fault: If earth is confirmed good but E10 persists, the EVlink's PE sensing circuit or control board may be defective and require replacement by a technician.