E11
Schneider Electric
Residual Current Device (RCD) Trip / Self-Test Failure
Charger indicates E11 or RCD fault; integrated protection cannot be reset.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Actual leakage current above threshold, Failed self-test of integrated RDC-DD, Damaged RCD module, Wiring error bypassing neutral through RCD
How to Fix / Troubleshooting
Safety first: Treat any RCD trip as a potential shock hazard. Do not repeatedly reset without inspection.
- Visual inspection: Check the charger, cable, and connector for visible damage, burn marks, or moisture. Do not use the charger if damage is present.
- Drying and cleaning: If moisture is suspected, turn off power, open the enclosure, and allow all components to dry completely. Identify and repair any seal or gland failures.
- Reset procedure: Follow the Schneider EVlink manual to perform a proper RCD reset or self-test. Some models require a power cycle plus a button press.
- Check wiring through RCD: An electrician should verify that all live and neutral conductors pass correctly through the integrated RCD or RDC-DD module and that no parallel paths bypass it.
- Module replacement: If the self-test continues to fail, the integrated RCD/RDC-DD module must be replaced by a Schneider Electric–qualified technician.
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Repair Difficulty
Hard
4/5
Required Part
Schneider EVlink integrated RCD / RDC-DD module
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