E15
Schneider Electric Configuration / Parameter Error

Charger indicates E15 or configuration error; unit may refuse to start charging after installation or reset.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incomplete commissioning of Schneider EVlink charger, Incorrect DIP switch settings, Corrupted configuration memory, Incompatible firmware and configuration set

How to Fix / Troubleshooting

Safety first: Configuration changes should be done with reference to the official Schneider EVlink installation manual.

  • Review installation guide: Check the commissioning steps for your specific EVlink model. Ensure all required parameters (supply type, max current, RCD type, etc.) have been set.
  • Verify DIP switches or rotary selectors: Open the charger (with power OFF) and compare the physical switch positions to the configuration table in the manual.
  • Factory reset: If allowed, perform a factory reset procedure as described by Schneider Electric, then re-enter all configuration parameters.
  • Firmware compatibility: If the charger was recently updated, confirm that the configuration file or method used is compatible with the installed firmware version.
  • Technician support: If E15 persists, contact a Schneider Electric–qualified technician or support to reload firmware and configuration using official tools.
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Repair Difficulty

Medium 3/5

Required Part

Schneider EVlink control board
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