RFID card reader area is unresponsive; no beep or LED change when presenting cards, but charger otherwise works in free mode.

Safety first: Turn off power before removing the front cover.

• Check configuration: Ensure RFID access control is enabled in the EVlink settings; otherwise, the reader may ignore cards.
• Inspect reader cable: With power OFF, verify that the RFID reader's cable is securely plugged into the control board.
• Clean reader surface: Wipe the reader area with a soft, dry cloth to remove dirt or residue.
• Test with known-good card: Use a card that is confirmed to work on another EVlink unit, if available.
• Module replacement: If still unresponsive, the RFID reader module should be replaced by a Schneider Electric–qualified technician.