Shell Recharge
RFID Recognition Failure
RFID cards that used to work no longer start charging; charger powers on but ignores card taps.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
RFID reader module degradation, Antenna detuned by physical damage, Firmware update changed authorization settings, Cards removed from authorization list in backend
How to Fix / Troubleshooting
Note: This is usually a control/authorization issue rather than a power fault.
- Step 1 – Check app settings: In the Shell Recharge app, verify that RFID authorization is enabled and that your cards are still listed as authorized.
- Step 2 – Try app start: Attempt to start charging via the app to confirm that the charger itself can still start sessions.
- Step 3 – Test multiple cards: Use more than one RFID card or fob to rule out a single bad card.
- Step 4 – Inspect front panel: Look for cracks or impact damage around the RFID area that could affect the antenna.
- Step 5 – If all cards fail and app start works: The RFID reader module or antenna likely needs replacement.
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Repair Difficulty
Medium
3/5
Required Part
RFID Reader Module
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