Sun Country Highway Supply Voltage Sag / Brownout Sensitivity

Charger randomly stops charging when other large loads in the home turn on (e.g., AC, oven).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Undersized service or branch circuit, Long wire run causing voltage drop, Loose service or panel connections, Overly sensitive undervoltage detection on control board

How to Fix / Troubleshooting

Safety first: Service-side issues should be handled by a licensed electrician.

  • Monitor voltage: Have an electrician log voltage at the EVSE input while large loads cycle. Significant drops may trigger shutdown.
  • Improve wiring: If voltage drop is excessive, upgrade wire gauge or shorten the run to the Sun Country Highway charger.
  • Load management: Consider enabling load management features or reducing the EVSE’s maximum current setting to lessen impact on the home service.
  • Panel inspection: Tighten service and branch circuit lugs and check for overheating in the main panel.
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Repair Difficulty

Hard 4/5

Required Part

Input Branch Circuit Wiring
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