E13
Sun Country Highway
Internal Power Supply Fault
Display shows E13; charger may stop mid-session and not resume.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed low-voltage power supply on control board, Shorted component on display module, Overvoltage surge damage, Loose low-voltage connector
How to Fix / Troubleshooting
Safety first: Disconnect power at the breaker before servicing.
- Observe LEDs and display: If the display flickers or resets repeatedly, the internal low-voltage supply may be unstable.
- Check low-voltage connectors: Reseat connectors between the power supply section and the rest of the control board or display module.
- Inspect for damage: Look for burnt components, cracked solder joints, or bulging capacitors in the power supply area of the board.
- Replace control board or display: If visible damage is present or E13 persists after reseating connectors, replace the main control board. If the fault is isolated to the display module (e.g., board voltages are stable but display is shorted), replace the display module.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board
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