E15
Vestel Self-Test / Internal Diagnostics Failure

Charger shows E15; internal self-test fails at startup and charging is disabled.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted firmware on main control board, Faulty internal memory (Flash/EEPROM), Hardware fault detected in safety circuits, Incomplete previous firmware update

How to Fix / Troubleshooting

Safety first: Do not bypass self-test errors; they protect against unsafe operation. Isolate power before service.

  • 1. Power cycle: Turn off the charger at the breaker for 2–3 minutes, then restore power and observe if E15 reappears.
  • 2. Check event log: Access the service interface and review diagnostic logs to identify which subsystem failed (e.g., RCD test, contactor test).
  • 3. Firmware reflash: Using Vestel’s official service tool, reload the latest firmware to the main control board, ensuring the process completes without interruption.
  • 4. Factory reset: Perform a factory reset of configuration if recommended, then reconfigure the charger.
  • 5. Hardware inspection: If logs indicate a specific hardware failure (e.g., RCD test), inspect and test that component as per its dedicated procedure.
  • 6. Replace main board: If firmware and external components are OK but self-test still fails, replace the main control board.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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