E17
Vestel Phase Loss / Phase Sequence Error

Charger shows E17; phase sequence or phase loss is detected on three-phase Vestel chargers.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Missing phase at charger input, Incorrect phase rotation (L1/L2/L3 swapped), Loose terminal on one phase, Faulty phase monitoring circuit on main board

How to Fix / Troubleshooting

Safety first: Three-phase systems are hazardous. Only qualified electricians should work on them. Isolate the supply and verify absence of voltage.

  • 1. Measure phase voltages: At the charger input, measure L1–L2, L2–L3, and L3–L1. All should be within specified limits and present.
  • 2. Check terminal tightness: With power off, tighten all phase terminals and inspect for signs of overheating or discoloration.
  • 3. Verify phase sequence: Use a phase rotation tester at the charger input. If rotation is incorrect, swap two phases at the upstream distribution board (not inside the charger unless permitted by Vestel).
  • 4. Inspect internal wiring: Ensure that internal links from the input terminals to the contactor and power module are intact and correctly connected.
  • 5. Replace phase monitor circuitry: If supply is correct but E17 persists, the phase monitoring circuit on the main control or power board may be defective. Replace the relevant board.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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