Integrated cable holster or connector dock on the Volvo charger is loose, cracked, or does not hold the plug securely.

Safety first: Turn OFF power if you need to remove the front cover or if the holster is integrated with electrical parts.

• Inspect for cracks: Examine the holster and surrounding plastic for visible cracks or broken clips. Replace if damaged.
• Tighten mounting screws: With power OFF if necessary, tighten the screws securing the holster to the chassis.
• Replace holster: If the holster is deformed or cannot securely hold the connector, order a Volvo‑approved replacement and install per instructions.

Do not allow the connector to hang unsupported by the cable, as this can stress internal conductors and the vehicle inlet.