Volvo app shows incorrect or delayed charging status; charger appears fine locally but remote control is unreliable.

Safety first: No electrical work is required for network troubleshooting.

• Check signal strength: Move your phone near the charger and check Wi‑Fi strength. If weak, consider relocating the router or adding a Wi‑Fi extender.
• Reboot network gear: Restart your router and modem. Then power‑cycle the charger.
• Update app and firmware: Ensure both the Volvo app and charger firmware are up to date.

If local operation is fine but app status remains unreliable, contact Volvo support to check backend service status or review logs.