How to Fix / Troubleshooting

Safety first: If reboots are accompanied by burning smell or excessive heat, stop using the charger and turn off power.

Check supply stability: Have an electrician verify that the mains voltage is stable and within spec during charging.
Firmware update: Ensure the charger is running the latest firmware, as some reboot issues are software‑related.
Internal connector check (technician): With power off, open the unit and reseat all low‑voltage connectors between the PSU section, main board, and communication modules.
Board replacement: If reboots persist and supply is stable, the main control board’s PSU or processor may be failing and should be replaced.

Frequent reboots can interrupt charging and may indicate impending hardware failure; schedule service promptly.

Wallbox charger randomly reboots during charging sessions without showing a specific error code.

Possible Causes