E22
Walli
Front Panel / Keypad Communication Fault
Charger shows E22; app indicates 'Button panel error' or 'User interface fault' on models with physical buttons.
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Possible Causes
Damaged front panel PCB, Loose ribbon cable between front panel and main board, Water ingress behind front cover, Shorted button contacts
How to Fix / Troubleshooting
Safety first: Disconnect power before removing the front panel.
Steps:
- Inspect front panel: Check for cracks, signs of impact, or water streaks around the buttons or LEDs.
- Dry the unit: If moisture is suspected, leave the charger powered off with the cover removed in a dry environment for at least 24 hours.
- Check ribbon cable: Ensure the front panel ribbon cable is fully seated at both the panel and main board ends.
- Replace front panel: If E22 persists and the cable is intact, replace the Walli front user interface panel assembly.
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Repair Difficulty
Easy
2/5
Required Part
Walli front user interface panel
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