E24
Walli DC Residual Current Detection Trip

Charger shows E24; app indicates 'DC leakage detected' on models with DC leakage monitoring.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

DC leakage from vehicle onboard charger, Faulty DC leakage sensor in Walli, Damaged output cable causing DC imbalance, Calibration drift of RCD‑DC module

How to Fix / Troubleshooting

Safety first: DC leakage is a serious safety concern. Do not bypass the protection.

Steps:

  • Test with another EV: Attempt to charge a different vehicle. If E24 only occurs with one EV, the issue may be vehicle‑side and should be checked by the vehicle manufacturer.
  • Inspect cable: Check the Walli cable for damage or signs of overheating that could indicate internal faults.
  • Power cycle and retry: Turn off the charger for 5 minutes, then restore power and attempt a new session.
  • If E24 occurs with multiple vehicles: The DC leakage sensor or RCD‑DC module inside the Walli is likely faulty. Replace the RCD‑DC module or main control board according to the service manual.
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Repair Difficulty

Professional Required 5/5

Required Part

Walli RCD‑DC module
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