Zaptec
No Power / Supply Failure
Charger completely dead: no LEDs, no network connection, vehicle does not detect charger
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Tripped upstream breaker or RCD, Blown internal fuse, Loose supply wiring at terminal block, Failed power supply module on main board
How to Fix / Troubleshooting
Safety first: Do not open the charger unless you are qualified. High voltage is present inside.
Steps:
- Check distribution board: Verify that the breaker and any RCD feeding the charger are ON and not tripped. Reset if necessary.
- Test another appliance: If possible, confirm that the circuit has power by plugging in another device (on a suitable outlet) on the same circuit.
- Power-cycle: Turn the breaker OFF for 1 minute, then ON, and watch for any LED activity.
- If still dead: A technician should open the unit, check for an internal fuse, verify supply at the terminal block, and test the low-voltage power supply on the main board. Replace the power supply or main board as required.
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Repair Difficulty
Hard
4/5
Required Part
Internal Power Supply / Main Control Board
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