Zaptec
Intermittent Internal Power or Control Reset
Charger randomly stops mid-session without any logged error; restarting usually resumes charging
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Marginal low-voltage power supply on main board, Loose low-voltage connectors, Firmware instability, Electrical noise on supply
How to Fix / Troubleshooting
Safety first: Ensure the charger is properly grounded and supplied from a stable circuit.
Steps:
- Check supply stability: Ask an electrician to verify that the supply voltage is stable and within spec.
- Firmware update: Ensure the charger is running the latest firmware, which may address random resets.
- Technician inspection: With power off, open the unit and reseat all low-voltage connectors. Inspect the low-voltage power supply section for bulging capacitors or heat damage.
- Replace board if needed: If resets continue, replace the main control board.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board (Low-Voltage PSU)
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