Charging starts but stops after a few minutes without any visible error on the charger; vehicle shows ‘charging interrupted’

Safety first: If the charger housing feels very hot to the touch, stop using it until inspected.

Steps:

• Check surroundings: Ensure the charger is not enclosed in a small cabinet or covered by objects.
• Reduce current: Use the Zaptec app to lower the maximum charging current and see if the session becomes stable.
• Time-of-day test: Try charging during cooler hours (night) to see if the issue is temperature-related.
• Technician inspection: Check supply cable size, terminal tightness, and internal temperature logs (if available). Replace any heat-damaged components.