Zaptec Intermittent RFID Reader Performance

RFID cards intermittently fail to start or stop charging; sometimes recognized, sometimes ignored

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Possible Causes

Weak RFID antenna connection, Electrical noise near reader, Damaged RFID card, Partial failure of RFID module

How to Fix / Troubleshooting

Safety first: This is an access control issue, not an electrical hazard.

Steps:

  • Test multiple cards: Try several RFID tags to rule out a single bad card.
  • Swipe technique: Hold the card flat against the reader area for a full second instead of swiping quickly.
  • Reduce interference: Ensure no large metal objects or strong RF sources (e.g., Wi-Fi AP mounted directly behind) are immediately behind the reader.
  • Technician inspection: Check the RFID antenna cable and connector inside the charger. Reseat or replace the RFID module if intermittent behavior continues.
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Repair Difficulty

Easy 2/5

Required Part

RFID Reader Module
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