Vehicle will not start charging; no error code on charger, LED appears normal but car reports ‘charging not possible’

Safety first: Turn off the charger’s breaker before inspecting the socket closely.

Steps:

• Visual inspection: Check both the vehicle inlet and charger socket for bent pins, debris, or discoloration.
• Clean contacts: Use a dry, soft brush or compressed air to remove dust. Do not use solvents or sprays.
• Try another cable: If the problem disappears with a different cable, replace the original.
• Check insertion force: Ensure the plug is fully inserted until it clicks. If it feels loose or wobbly, the charger’s socket contacts may be worn and should be replaced by a technician.