Freezer shows E2 and may over-freeze or not defrost properly
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety warning: Always unplug the freezer before removing the evaporator cover or working near wiring and sharp metal fins.
Steps to diagnose and fix:
- 1. Access the evaporator: Empty the drawers, remove the rear internal panel in the freezer compartment to expose the evaporator coil and defrost components.
- 2. Locate the defrost NTC: On AEG freezers, the evaporator sensor is usually clipped directly to the evaporator tubing or mounted in a small plastic clip on the coil.
- 3. Visual inspection: Check if the sensor has fallen off the coil or is encased in heavy ice. If it is not in firm contact with the tubing, re-clip it securely.
- 4. Defrost manually if iced: If the evaporator is a solid block of ice, allow it to defrost fully (doors open, towels in place) or use a hair dryer on low, keeping it away from plastic and wiring. Do not use sharp tools.
- 5. Electrical test: Disconnect the sensor and measure resistance with a multimeter. Compare to expected NTC values (typically several kΩ at 0–20°C). Replace if open, shorted, or far out of range.
- 6. Check harness and connectors: Trace the sensor wires back to the control board. Look for chafing where the harness passes through the cabinet. Repair any damaged sections and clean corroded connectors.
- 7. Replace sensor if needed: Fit a genuine AEG evaporator/defrost NTC, securing it in the original position on the coil.
Note: If E2 persists after sensor replacement and wiring checks, the main PCB may be misinterpreting the signal and should be evaluated by a technician.
Repair Difficulty
Required Part
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