Water leaking onto the floor from under or around the freezer.

Safety: Unplug the freezer and mop up any standing water to prevent slips.

Steps:

• Check door usage: Ensure the door is not being left open, which can cause heavy frost and meltwater.
• Access drain: Remove the interior rear panel to locate the defrost drain hole beneath the evaporator.
• Clear blockage: Use warm water in a turkey baster or squeeze bottle to flush the drain until water flows freely into the drain pan under the unit.
• Inspect drain tube and pan: From the rear, verify the drain tube is properly seated in the drain pan and not cracked. Replace if damaged.
• Level the unit: Ensure the freezer is level so water flows correctly to the drain.