Freezer runs but does not get cold enough; temperature stays around -5°C to 0°C even on coldest setting.

Safety: Do not attempt to open the sealed refrigeration system yourself. Refrigerant handling requires certification.

Checks you can do:

• 1. Door sealing: Ensure the door gasket seals all around. Look for gaps, tears, or warped areas. Replace the "Amica Freezer Door Gasket" if it does not seal.
• 2. Condenser cleaning: Unplug the freezer and pull it away from the wall. Clean the rear condenser coils and compressor area with a soft brush and vacuum. Good airflow is essential.
• 3. Ventilation: Make sure there is adequate space around the freezer (usually at least a few centimeters at sides and back) for heat dissipation.
• 4. Frost pattern check (advanced visual): Remove the internal rear panel to view the evaporator. A healthy system will show even frost across most of the coil. Frost only at the inlet or no frost at all suggests a sealed system problem.
• 5. Professional diagnosis: If cleaning and gasket checks do not restore proper cooling, a technician should check refrigerant charge, compressor performance, and capillary tube for restrictions.

Note: Continuing to run a freezer with a refrigerant leak can damage the compressor.