Freezer runs but does not reach set temperature; food is soft; compressor and fan seem to run continuously.

Safety first: Unplug the freezer before cleaning coils or accessing the rear compartment.

• Check door seal and usage: Ensure the door gasket seals all around and the door is not opened excessively.
• Clean condenser: Pull the unit away from the wall and vacuum dust from the condenser coils and fan. Ensure adequate clearance for airflow.
• Verify condenser fan operation: With power restored, confirm the fan near the compressor runs whenever the compressor runs. Replace the fan motor if it does not run.
• Check for frost pattern: Remove the interior rear panel and inspect the evaporator. A full, even frost pattern suggests normal charge; frost only on a small section or none at all suggests a sealed system issue.

Sealed system repairs (refrigerant leak, compressor replacement) require specialized tools and must be performed by a licensed refrigeration technician.