Freezer leaking water onto the floor at the front or rear

Safety: Unplug the freezer before defrosting or removing panels. Water on the floor can be slippery.

• Locate drain: Inside the freezer, remove drawers and the rear inner panel to find the drain hole beneath the evaporator.
• Clear blockage: Use a soft pipe cleaner or flexible plastic rod to gently clear the drain hole. Do not use sharp metal tools.
• Flush with warm water: Using a turkey baster or syringe, flush warm (not boiling) water through the drain until it flows freely into the drain pan above the compressor.
• Check external drain tube: From the rear, inspect the drain tube and pan for blockages or misalignment.
• Repeat if necessary: If the drain repeatedly freezes, check door sealing and defrost system operation, and consider having a technician inspect the drain heater (if present).