E1
Beko Freezer Compartment Temperature Sensor (NTC) Fault

Freezer shows E1 and temperature reading is incorrect or dashes are displayed

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open-circuit NTC sensor, Shorted NTC sensor, Damaged sensor wiring, Faulty main control board sensor input

How to Fix / Troubleshooting

Safety first: Disconnect power before accessing internal components.

Steps:

  • Power reset: Unplug for 5–10 minutes and reconnect. If E1 returns, proceed.
  • Locate the freezer NTC sensor: On many Beko freezers, the NTC is clipped to the evaporator or mounted behind an internal liner cover in the freezer compartment.
  • Visual inspection:
    • Look for broken or pinched wires leading to the sensor.
    • Check for heavy ice build-up around the sensor; defrost the unit fully (24 hours with doors open and towels) and see if the code clears.
  • Sensor replacement:
    • Remove the inner panel covering the evaporator (if accessible).
    • Unclip the NTC sensor from its holder and disconnect its plug from the wiring harness.
    • Install a genuine Beko replacement NTC sensor, routing the wires as originally.
  • If a new sensor does not clear E1, the main control board may have a faulty sensor input and should be tested/replaced by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Freezer NTC Temperature Sensor
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