Freezer shows correct temperature but food near door or top is soft

Safety first: No electrical work is required for basic checks.

Steps:

• Reorganize contents: Do not pack food tightly against the back wall or over vents. Allow gaps for air to circulate.
• Check fan operation: With the door switch pressed, listen for the evaporator fan. If not running, diagnose and replace the fan motor.
• Avoid frequent door opening: Items near the door warm fastest; store sensitive items deeper inside.
• If airflow remains poor, inspect the air ducts and damper (if fitted) for blockages or faults.