AL13
Brandt Super Freeze Function / Relay Fault

Freezer shows AL13; super-freeze (fast freeze) function does not operate correctly

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty super-freeze button or touch sensor, Failed relay on control board, Wiring issue between UI and main board, Software fault in control module

How to Fix / Troubleshooting

Safety first: Disconnect power before removing control panels or boards.

Steps:

  • Check user settings: Attempt to activate super-freeze according to the user manual. Confirm the indicator light or icon responds.
  • Power cycle: Unplug for 5 minutes and retry. If AL13 returns, continue.
  • Inspect user interface: Remove the front control panel. Check the super-freeze button or touchpad for physical damage or stuck operation.
  • Check UI-to-main-board harness: Ensure the ribbon cable or harness is fully seated at both ends.
  • If UI is functional: The relay or output circuit on the main control board that drives super-freeze may be faulty. Replace the main control board.
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Repair Difficulty

Medium 3/5

Required Part

Main Control Board
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